Handling & destination knowledge

We are within the islands very well connected. Guadeloupe is our home. If we don't know something, we research it.  We communicate in the local language, with the airline as well as the travel terminology and manage the balancing act with the local partners.  We optimise logistics, prices, quality and eliminate friction points in the travel processes as far as possible.

A large part of the travel success is decided in the processing. It is wrong to delegate this to the "trainee's assistant" or to young professionals, who are often called "junior product managers" and are at the bottom of the hierarchy. The talents are different and one anticipates well in purchasing, the other in processing. Which service providers are booked for which customers? What problems can arise at which airports (e.g. checking through luggage)? How can the daily schedule be optimised in such a way that congestion and waiting times are minimised? We keep a watchful eye on your reservations and defend your interests.